Job Info

OSP Client Intake Specialist

Responsible for providing intake assessments, referrals to resources, and assistance to survivors of domestic violence, sexual assault, commercial sexual exploitation, and human trafficking as needed. This position works as part of an integrated team and works collaboratively with other victim service providers, professionals, and community-based services to ensure a comprehensive, person-centered response to the survivor’s needs. This position does not qualify as a mandated reporter category under Penal Code section 11165.7(a).

**This position will be open until all vacancies are filled.

  • AA or BA in social work, human services, psychology, or related field preferred; or a minimum of one year experience working with survivors of domestic violence, sexual assault, and/or human trafficking.
  • Demonstrated ability of computer skills and case documentation. Working knowledge of computers, Microsoft Word and Microsoft
  • Ability to navigate and handle complicated situations while exercising good judgement, taking initiative, and collaborating with a diverse team of professionals and disciplines. Experience working with culturally diverse populations and a desire to implement best practice in addressing their needs to bring about equitable outcomes. Respect for other’s experiences, opinions, language, culture and knowledge.
  • Maintain a working knowledge of community resources and demonstrated ability to navigate multiple systems to ensure comprehensive service delivery
  • Awareness of the various aspects of physical, sexual, and emotional
  • Availability to work some evening and weekend hours
  • Valid California driver’s license and certificate of
  • Access to reliable
  • Satisfactory completion of One Safe Place’s 66-hour domestic violence and sexual assault crisis intervention training (post-hiring requirement).
  • Ability to pass a background investigation (fingerprinting) and pre-employment drug

  • Provide support, advocacy, referrals and some case management services to domestic violence, sexual assault, and trafficking survivors.
  • Work with survivors to create, implement, monitor and update individual safety plan.
  • Assist survivors in emergency situations to obtain shelter, financial assistance, and other basic needs.
  • Maintain accurate files, progress notes, data entry and paperwork to pursuant to agency and grant requirements.
  • Assist clients with obtaining legal services, such as protective orders and custody orders.
  • Ensure that guests of all ages are provided with a safe, therapeutic environment for healing, recovery, and growth by adhering to department philosophy and procedures at all times.
  • Help victims identify and access appropriate services.
  • Provide referrals to appropriate agencies, including onsite and offsite partners and collaborative
  • Answer and respond to crisis hotline calls.
  • Attend Family Court and/or Criminal Court, record court decisions, and post decision to client
  • Respond to requests for on-site domestic violence/sexual assault advocacy and accompaniment by medical facilities and law enforcement.
  • Complete and submit all required client forms and documentation
  • Attend and participate in staff meetings and in-service trainings, as
  • Maintain confidentiality of client information, pursuant to Evidence Code sections 1037 and following.
  • Maintain confidentiality of client information as required by law.
  • Working 2 evenings on the crisis hotline is preferred but not required.
  • Represent the Agency appropriately in both dress and
  • Keep accurate records of hours and submit a timesheet at the end of each pay
  • Understand and practice self-care and a healthy work-life
  • Other related duties as assigned

$17-$21 per hour DOE

  • Health Insurance
  • Dental Insurance
  • Vision
  • Prestige Urgent Care Membership
  • Retirement Plan
  • Paid time off

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